General
Booking a trip with Safari Zuru is easy! Simply browse our selection of packages, choose your preferred itinerary, and click the "Book Now" button. Follow the prompts to enter your details, select any additional options, and complete the payment process. You’ll receive a confirmation email with all the details of your booking.
We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Our payment gateway is secure, ensuring your transaction is safe and protected.
Yes, you can make changes to your reservation, such as altering the travel dates or upgrading your accommodation, depending on availability. Please contact our customer service team as soon as possible to discuss your options. Note that changes may be subject to additional fees.
Our cancellation policy varies depending on the package you choose. Generally, cancellations made more than 30 days before departure are eligible for a refund, minus a processing fee. Cancellations made closer to the departure date may incur higher fees or be partially refunded. We recommend reviewing the specific cancellation terms for your selected package before booking.
Absolutely! Safari Zuru offer customizable private tours for groups of any size. Whether you're planning a family reunion, corporate retreat, or a special celebration, we can tailor a tour to suit your group's preferences. Contact us with your requirements, and we'll create a personalized itinerary just for you.
Travel Tips
To avoid any payment issues, ensure that your credit card or PayPal account has sufficient funds and that your billing information is accurate. If you encounter any issues, our customer service team is available to assist you.
Yes, we offer the flexibility to split your payment across multiple credit or debit cards. This option is available during the checkout process. If you need assistance, our customer service team can guide you through the process.
If you're interested in a package but need time to finalize details, we offer a "Hold My Spot" option. This allows you to reserve your place with a small deposit, giving you time to confirm all the details before making the full payment.
We specialize in creating personalized travel experiences. After selecting a base package, you can customize your itinerary by adding extra days, choosing different accommodation levels, or including specific activities. Simply reach out to our team with your preferences, and we'll craft a tour that suits your needs.
Yes, you can add activities to your itinerary even after booking, depending on availability. Whether you want to include a cultural experience, an extra game drive, or a special dinner, contact us, and we'll do our best to accommodate your request.
